Privacy Policy

Kora Pilates Collective respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights.

Last updated: November 2025

1. Who we are

Kora Pilates Collective (“we”, “our”, “us”) operates the website www.korastudio.com.au
If you have any questions about this policy or how your data is handled, you can reach us at: hello@korastudio.com.au

2. What information we collect

We may collect the following information when you interact with us:

• Contact details (like your name, email address, phone number) when you sign up, make an enquiry, or book a session.

• Payment details - handled securely by our third-party providers (GymFlow and Stripe). We do not store your credit card information.

• Website use information such as cookies, IP address, and browsing behaviour, collected through Squarespace, Google, and Meta (Facebook/Instagram) to help us improve your experience and run ads.

3. How we use your information

We use the information we collect to:

• Provide our services (e.g., session bookings, memberships, and payments).

• Communicate with you about your bookings or enquiries.

• Send you updates, offers, or newsletters (only if you’ve opted in, and you can unsubscribe anytime).

• Improve our website and marketing, including running ads through Meta and Google.

4. Sharing your information

We only share your information with trusted third parties that help us deliver our services, such as:

• GymFlow (session and membership management).

• Stripe (secure payment processing).

• Squarespace, Meta, and Google (for website hosting, analytics, email delivery and ads).

We don’t sell your personal information to anyone.

5. Cookies and tracking

Our website uses cookies and similar technologies to make things work smoothly, remember your preferences, and understand how people use our site. You can disable cookies in your browser settings if you prefer.

6. Your rights

You have the right to:

• Access the personal information we hold about you.

• Ask us to correct or update your details.

• Request that we stop sending you marketing messages.

To exercise any of these rights, contact us at hello@korastudio.com.au

7. Keeping your information safe

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access.

8. Using our website
By using our website (www.korastudio.com.au) you agree and understand the following:

• Our website and its content are for personal use only.

• You can’t copy, distribute, or use our content for commercial purposes without permission.

• We try to keep everything up to date, but sometimes information may change.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.